PLATFORM CAPABILITY
Conversational Interfaces
One connected platform.
Conversational Interfaces bring platform capabilities into a guided dialogue. Configure the knowledge, actions, and handover boundaries for each interface, while keeping the underlying workflow within shared governance.
Combine it in your workflow
- A conversational interface to connected knowledge and capabilities.
- Explicit boundaries for tool access and permitted actions.
- Human handover configured around the needs of the workflow.
Configure this capability
01
Connect the capabilities
Select the knowledge and workflow steps the interface should expose to its intended users.
02
Configure the conversation
Set the interface instructions, permitted actions, clarification behavior, and conditions for human handover.
03
Evaluate complete dialogues
Test realistic conversations, unsupported requests, and handover paths before deploying the configured interface.
Built with responsibility.
Every AI capability has limitations. Evaluation, data access controls, and human review belong throughout the platform workflow.